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Managing SIM cards in the UAE is more than convenience it’s about compliance. With strict telecom laws, residents must ensure every mobile number is properly registered under their Emirates ID. Whether you’re juggling multiple lines or just want peace of mind, here’s how to safely check du number ownership using official methods only.
✅ 1. TRA Hesabati Portal
The Telecom and Digital Government Regulatory Authority (TDRA) provides the Hesabati service, a government‑approved portal that shows all mobile and fixed numbers linked to your Emirates ID.
Steps:
Visit the official Hesabati portal.
Log in using your UAE Pass.
View all du numbers registered under your Emirates ID.
👉 This is the most secure and precise method.
📲 2. du Mobile App
If you have the SIM card in hand, the du app offers a quick way to verify ownership.
Steps:
Download the du app from the App Store or Google Play.
Log in using your du number.
Authenticate with the OTP sent to your SIM.
Access account details and owner information.
✨ 3. USSD Codes
For quick checks, du provides USSD and SMS services. These won’t show full ownership details but confirm registration status.
Dial \116#* for basic SIM info.
Send an SMS to 9296 for more details.
📞 4. du Customer Support
You can also confirm SIM registration by contacting du directly.
Call 00971 4 390 5555.
Provide identity verification.
Request SIM registration details linked to your Emirates ID.
⚠️ Privacy Reminder
UAE privacy laws strictly prohibit checking the ownership of numbers not registered under your Emirates ID. Always use authorized platforms like Hesabati or the du app. Avoid unofficial sources, as they may be misleading or unsafe.